To request your counseling records under Texas law, please submit a written, signed request that includes your full name, date of birth, contact information, and a clear description of the records you want. If you want the records sent to a third party, include the name and address of the recipient, the purpose of the release, and the dates of service requested. Under the Texas Medical Records Privacy Act (Texas Health & Safety Code §181) and the confidential mental health records requirements in Texas Health & Safety Code Chapter 611, clients have the right to access their records, and written authorization is required for disclosures to third parties. If your client portal was previously closed after the completion of services, please email our office at counselor@findrestcc.com to request temporary reactivation. Once the portal is reopened, the system will automatically send an email prompting you to sign in, which serves as an additional layer of identity verification. All record requests and forms, including upload of a government-issued ID, must be submitted through the secure client portal for your confidentiality. Please do not send sensitive documents by regular email. Processing times may vary, and Texas law permits providers to charge a reasonable, cost-based fee for copying and delivering records. If you have questions or need assistance, please contact our office.